FAQ

What repairs are offered?

We fix all kinds of mobile devices, from iPhones and iPads to Android smartphones, laptops and game consoles. Our expert technicians use premium quality parts and provide fast, reliable service. Whether your device has a cracked screen, a dead battery, or another problem, we can get it back up and running in no time.

How long do repairs take?

Most phone repairs are done in about an hour. Tablets, laptops, consoles and water damage take longer; we give you a time with your estimate.

Can I bring the device in for diagnostics or estimate only?

Yes. The estimate is free when the problem is clear, like a cracked screen or a worn battery. If we have to open the device to find the fault, there is a bench fee, and we tell you before we start.

How much do you charge for an estimate?

Nothing. Estimates are free: text us a photo or walk in.

What is included in the cost of repair?

The cost of repairs will vary depending on the specific problem, but it will typically include the cost of labor and spare parts. Our technicians will diagnose the problem and give you an estimate of the cost before any work is done.

What kind of guarantee do you provide?

Most of our repairs come with a lifetime warranty. We tell you exactly what is covered for your repair before we start.

Can another person deliver my device for diagnostics and pick it up after the repair?

Yes, it can be done. To do this, an authorized person must have an appropriate certificate from us which can be issued after you contact our service center.

What spare parts are used to repair devices?

Premium quality parts, tested before they go in. We tell you which part we use for your repair before we start.

What configuration should the device be in when it is submitted for repair?

The configuration of the device does not matter. We recommend removing protective accessories and removing the SIM card if it the smartphone. Exceptions are requests related to a defect: for example, if your device does not charge, you should submit not only the device but also the charger for repair.

Is my phone or other device as well as its data safe?

When your iPhone needs to be repaired, you need to be sure that your sensitive personal data will not be shared with the technician who is repairing it.  You can read our privacy policy about this. Also, based on this need for security, our service center is designed with an innovative "open service area" concept that allows all customers to maintain visual contact with their device throughout the repair process.

Are your technicians certified?

Our specialists have many years of experience and knowledge in the field of new technologies, always adhering to the manufacturer's standards and high repair standards. Our "know how" is constantly expanding by developing innovative repair methods even for the latest iPhone models.

Find us

Come up to Suite 505.

1118 rue Sainte-Catherine Ouest, Suite 505, Montréal (QC) H3B 1H5

  1. 1Enter 1118 Sainte-Catherine W
  2. 2Take the elevator to the 5th floor
  3. 3We are down the hall, Suite 505

Hours

Monday – Saturday11 a.m. – 7 p.m.
SundayClosed
Get directions (514) 238-5345

Walk in today. Be review 668.

Suite 505, 1118 Ste-Catherine W · Monday – Saturday 11 a.m. – 7 p.m. · Sunday Closed

Get a quote (514) 238-5345
Free estimate

What needs fixing?

We'll send you an exact price. Free, no commitment.